CellularManager® Cellular POS Feature List

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Select a link to jump to a specific feature set:


  1. General
  2. Security
  3. Inventory
  4. Point-of-Sale
  5. Reporting
  6. Commissions
  7. Human Resources Management
  8. Marketing
  9. CRM


    GENERAL FEATURES - CURRENT

  • Supports Windows 98/ME, NT, 2000, XP, Vista or Mac OS
  • Operates through your Internet Explorer or Mozilla web browser
  • Completely Compatible with Current Hardware, incl. but not limited to
    1. Cash Drawer (Serial / Parallel Ports)
    2. Scanners
    3. Thermal / Receipt Printers
    4. Any Laser Printer
    5. Any Dot Matrix / Ink Jet Printer
    6. Credit Card Magnetic Stripe Readers
  • High Speed Data Transfer, even at 56Kb dial-up or WWAN connection
  • Real-Time, Centralized Data — Accessible from any computer!
  • Designed for the Ultimate in Scalability for both Single & Multi-Store Retail and Wholesale Operations
  • Unlimited Users
  • Unlimited Computers
  • Unlimited Simultaneous User Sessions
  • Powerful Management Features for Administrators
  • FREE Advanced Document Management — Take your Company Paperless!
  • Featuring CellularManager Prepaid OnDemand™ — Digital PIN Distribution!
  • Personalized Customer Service and Setup
  • Advanced Custom Reporting — Design your own reporting!
  • Process Credit Card Transactions through CellularManager at Aggressive Market Rates
  • Process Electronic Bill Payments at the LOWEST Wholesale Rates
  • All Data secured, maintained, and backed up for length of contract
  • FREE Product Upgrades and Support
  • Interface with Carrier Activation Websites — Eliminate Double Entry of Customer Data
  • Integration with QuickBooks®
    1. Retail Sales & Returns Financial Summary Data
    2. Wholesale Sales & Returns Financial Summary Data
    3. Cash Out Financial Summary Data
    4. Commissions Earned & Received
    5. Purchase Order Payable Summaries
  • FREE Online Customer Contract Storage — Scan & Upload your paperwork!
  • Reverse Phone Directory Searches for Customers
  • Manage Excise Taxes on top of Sales Taxes

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    SECURITY FEATURES - CURRENT

  • Multi-tiered Employee Permission Access Levels
  • Secure Socket Layer (SSL) Advanced 1024-bit Encryption of Data
  • Username & Password Login Protected per Employee
  • Redundant Security Protocols to Eliminate Security Violations
  • Completely Customizable Levels of Security Access
  • Specific Store Designations & Management of Employees
  • "Lock Out" Hours available for Increased "After Hours" Security
  • IP Address Tracking
  • Fraud Attempt Reporting
  • Detailed Employee Tracking
  • Enhanced Document Download Security Features
  • Advanced Security Permissions System for Reporting Data
  • Protection of Sensitive Customer Information
  • Track Access to Customer Information
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    INVENTORY FEATURES - CURRENT

  • Track ESN / SIM / IMEI Numbers for Phones
  • Serialized Inventory Management
  • Multi-Tiered Product Categories
  • Real-Time, Multi-Location Inventory Control
    1. Supports FIFO
    2. Tracks Order-Specific Costs of Goods
    3. Advanced Search in Multiple Stores
  • Manage Inventory Transfer between Stores
    1. Quick Scan Module to Receive Inventory
    2. Verification upon Receiving at Destination
    3. Serial Number Tracking between Stores
    4. Serial Number Count to Decrease Errors
    5. Human Error Auto-Correction Features
    6. Convenient, Automatic Receipt of Transfers Available
  • Vendor Purchase Orders (PO)
    1. Generate Purchase Orders for Inventory
    2. View Purchase Order History
    3. Record Serial Numbers upon Receipt of PO
    4. Allocate 1 PO to Multiple Stores
    5. Searchable / Viewable Vendor History
    6. E-mail PO's from CellularManager®
    7. Create / Manage RMA's for PO's
  • Automatic Inventory Identification
    1. Models and Descriptions
    2. Prices
    3. Quick Price Checks for Any Products
  • Inventory Verification
    1. Quick Scan Module to Easily Verify Inventory by Serial Numbers
    2. Track All Missing Serial Numbers
    3. Show Product Inventory in Wrong Locations
    4. Verify the Existence of a Serial Number
    5. View the Complete History of a Serial Number or Numbers
  • Flexibility with Inventory Reconciliation
    1. Easily Update Global / Single Store Inventory
    2. Make Batch Changes to Serial Numbers in Inventory
    3. Set Levels and Restrictions for Price Changes
    4. Multiple Product and Model Tracking
    5. Inventory Quantity Changes
    6. Serial Number Recycle Bin Prevents Data Loss
  • Advanced Barcode System
    1. Create, Translate, & Print Barcodes
    2. Create & Print Barcodes for Prepaid PINs sold via Prepaid OnDemand
    3. Manage up to 4 different SKU, Barcodes, or UPC's for 1 Item
    4. Multiple Barcode Search
    5. Recognition of Serial Numbers as Barcodes at POS
  • Support for Data Collectors
  • Return & Repair Inventory Management
    1. Easily Update Returned Inventory for Resale
    2. Manage Repair Orders to be sent to Vendors
    3. Monitor Status of Single / Multiple Repair(s)
    4. Maintain Repair Memos for Additional Information
    5. Return Items Queued in Return Bin to be "checked in" later (i.e., updated to inventory, deleted, or RMA to vendor)
    6. Custom Return Bin Settings Allow Users to Auto-Return Inventory Items
    7. Full System Log Tracking for Returned Inventory
  • Set Serial Number Lengths for Each Carrier to Reduce Error at Point-of-Sale
  • Complete Inventory History
  • Track Minimum / Maximum for Quantity Control at Store and/or Enterprise Levels
  • Automatic Pricing Calculations
    1. Specific Reduction Amounts
    2. Fixed Prices, Lowest Selling Prices, & Percentages
    3. Multiple Default Prices for an Item
  • Specific Pricing per Product
    1. By Invoice Type
    2. By Contract Length (for Phones)
    3. By Store
    4. By Region
  • RMA's
    1. Process and Keep Track of Returns to Vendors
    2. Track Restocking Fees
    3. View Purchase Order Receiving and Return History

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    POINT-of-SALE FEATURES - CURRENT

  • Supports Current POS Hardware (e.g., Cash Drawers, Scanners, etc.)
  • Easy-to-use Interface Minimizes Employee Error, Allows for Faster Processing at point-of-sale
  • Interface with Carrier Activation Websites for Credit Checks
    1. Alltel eWave
    2. Amp'd Mobile
    3. AT&T ICAT
    4. Boost Mobile
    5. CellularONE West
    6. Celluphone
    7. Cincinnati Bell
    8. Cingular POS.com I
    9. Cingular POS.com II
    10. Cricket CINDI
    11. DirecTV
    12. Dish Network
    13. Disney Mobile
    14. Dobson Lightbridge
    15. Fido
    16. Helio
    17. Nextel FDT
    18. Nextel Indirect
    19. Nextel Partners
    20. Qwest Affiliates
    21. Revol
    22. Rogers Wireless
    23. Southern LiNC
    24. Sprint FAST
    25. Sprint SNAP
    26. Suncom
    27. TelestopPortal Lightbridge
    28. T-Mobile Watson
    29. US Cellular
    30. Verizon eROES
    31. More added frequently!
  • Permits point-of-sale Pricing Changes for certain customers
  • Manage Different Types of Phone Activations (e.g., Post-paid, Pre-paid, Upgrade, etc.)
    1. Multiple Pricing Structures for Each Activation Order Type
    2. Multiple Carriers, Multiple Rate Plans, & Multiple Add-On Features
    3. Manage Rate Plans by Region & Limit Their Availability
    4. Auto-Tracking of Hardware Rebates / Subsidies
    5. Track and Collect Deposits for Activations
    6. Price Changes based on Contract Length (0, 1, or 2 Years)
    7. Immediate Estimated Carrier Commission Tracking
    8. Support for Add-On / Bolt-On Features with or without Activation
    9. Easy "Fulfillment" Activation Tracking (e.g., Nextel VAD, Sprint BOF)
  • Featuring CellularManager Prepaid OnDemand™
    1. Process Prepaid PINs DIRECTLY through CellularManager
    2. NO Inventory, NO Setup Fees — Pay ONLY for what your customers buy!
    3. Prepaid Wireless, Long Distance, and Satellite Radio!
    4. Unique Opportunities with EXCLUSIVE Prepaid PIN Partnerships
    5. Direct "Top-Up" Capabilities for Select Prepaid Minutes
    6. Auto-Populating Product Catalog with the MOST ACCURATE Profit & Loss Reporting on a "per PIN" basis!
    7. Multiple Prepaid Partners = Complete, "Always On" Redundancy + the MOST AGGRESSIVE RATES!
  • Process Mobile Bill Payments
    1. Track Fees and Additional charges
    2. Track all monies collected per store for the carriers
    3. Funds Colected are included in Cash Outs
    4. Fully Integrated within the CellularManager software for proper security
    5. Processed & Tracked CORRECTLY — Will NOT Adversely Affect your Profit & Loss Reporting
    6. Financial Data is Exportable and Trackable in QuickBooks®
  • Point-of-Sale Inventory Verification
    1. Check Phones out of Inventory via the IMEI, ESN, MEID, or SIM
    2. Additional Support for SIM / IMEI Auto-Pairing
    3. Inventory Quantity Validation
    4. Real-Time View of an Item's Inventory Status in any store location
  • Support for Processing Multiple Tenders
    1. Collect Split Tender Sales
    2. Allows Term Payments / Layaways
    3. Apply One Payment for Multiple Wholesale Orders for Term Accounts
    4. Order Preview and Subtotaling Helps Minimize Errors
  • Credit / Debit Card Processing at Aggressive Market Rates
    1. LinkPoint Gateway (CardService International)
    2. YourPay.com Gateway (Multiple Processors)
    3. VeriSign Payflow Pro Gateway (Multiple Processors)
    4. Self-Contained, Fully-Integrated, and Completely Secure
  • Cash Drawer Management
    1. Flexible Management
    2. Set Cash Drawer Till
    3. "Cash Out" Module for Employees
    4. Auto Cash Out Calculations to Minimize Errors
    5. Detailed Reports that can be E-mailed
    6. Record Actual Deposits and Assumed Deposits
    7. Administrators can adjust Assumed and Actual Deposits
  • Support for Local Number Portability (LNP)
    1. Process, log, and track LNP Requests
    2. Convert LNP requests into real activations
    3. Intuitive system makes tracking outstanding LNP requests from carriers an easy job
    4. Extensive reporting on successful LNP activations
  • Support for Percentage / Flat Discounts by Line Item
  • Support for Redemption Item (e.g., coupons, rebates, etc.) Discounts
  • Easy Support for "Pre-Discount" Sales Taxation
  • Advanced Search Capabilities
    1. Immediate Lookup of Correct Item Pricing
    2. Support for Search via Scanning SIM / ESN / MEID / IMEI
    3. Returning Customer Lookup
    4. Serialized Item Lookup
    5. Customer Telephone Numbers
    6. Use Customer Reverse Phone Number Lookup to Obtain Customer Information from the Yellow/White Pages
    7. Company Name
    8. Address
    9. Birthdates
  • Invoice Specifications
    1. 8.5" x 11" Standard Size
    2. 40 Column Receipt
    3. Dot Matrix "Holed" Paper Receipt Size
    4. Spanish Language Receipts
    5. French Language Receipts
    6. Repair Receipts
    7. Alternate Receipts
    8. Receipts can be Edited, Reprinted, or Backdated at point-of-sale
  • Invoice Customizations
    1. Your Company Logo on Standard Receipts
    2. Subdealers can have their own Custom Logo on their receipts
    3. Personalize All Return Policies
    4. Auto-Complete & Print Dynamic Secondary "180-Day" Contracts with the receipt at the point of sale
    5. User Defined Fields allow you to create and add your own custom fields!
    6. Each Invoice Line can contain extra memo information (500 characters)
    7. Support for Tax-exempt Invoices
  • Refunds
    1. "Easy Exchange" Return / Refund Features
    2. Support for Partial or Total Refunds
    3. Instant Purchase History Lookup permits refund without receipt
    4. Automatically Monitors Invoice Items
    5. Prohibits Duplicate Refunds exceeding Total Invoiced Quantity
    6. Automatic Calculation of Restocking Fee for Invoices
  • Administrators can void or edit Finalized Invoices — with All Changes Logged
  • Price Protection — Employees cannot sell Below Value

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    REPORTING FEATURES - CURRENT

  • Real-Time Reporting with OVER 200 Preset Reports, Ready Out of the Box!
  • Predefined Reports offer varying Statistical Breakdowns based on Dates, Carriers, Stores, or Employees
  • All Reports can be exported to Microsoft® Excel
  • Advanced Custom Reporting — Design & Create Your Own Custom Reports
  • Custom Reports also offer Adobe Acrobat (PDF) Export capability
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  • Share Custom Reporting Templates with friends or subagents who have and use their own CellularManager!
    •
  • Employees can generate their own personal Performance Reports to see if they have reached quota
  • Examples of Predefined Reports:
    1. Daily Transaction Summary
    2. Company-wide / Detailed Profit & Loss
    3. Order Payment Transactions
    4. Prepaid OnDemand™ Profit and Loss Reporting
    5. Electronic Bill Payment Reporting with Proper Accounting
    6. EXTENSIVE Commission Reporting
    7. Carrier Commission Reconciliation
    8. Partially Collected Commissions, Features, & Rebates
    9. Spiff Reporting
    10. Phone Activations
    11. Employee Productivity & Profitability
    12. Robust Employee / Subdealer Commission Reporting
    13. Employee Security Reporting — including IP Logins & Violations
    14. Total Sales & Taxes
    15. Time Card, Overtime, Absence Reporting
    16. Carrier Rebates / Deposits
    17. Rate Plans & Activations
    18. Returned Phones & Deactivations
    19. Product Listings
    20. SIM / ESN / IMEI Numbers Sold
    21. Transit Orders
    22. Inventory Levels in Violation of Min/Max Threshold
    23. End-of-Day
    24. Sales Forecasting
    25. Administrative System Messages
    26. Attempted Fraudulent Sales
    27. LNP Activation Reports
    28. Uploaded Document Reporting
  • Powerful Commission Tracking Reports
  • Full Suite of Time Card Reporting
  • Automatic Inventory Reporting — Recorded behind the scenes every day
  • Master Agent / Subdealer Reporting
  • Overdue / Aging Payments for Wholesale / Retail
  • Accounts Receivable
  • Document Reporting
  • Incident & Task Reporting
* Don't see a report? Remember — You Can Make Your Own Reports!


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    COMMISSION FEATURES - CURRENT

  • Modular System Allows Flexible, Unique Commissions for Employees
  • Multi-Level Commission Tracking for Employees
    1. Five (5) Different Employee Commission Groups
    2. Accessory Commission Percentages
    3. Graduated Commissions
    4. Flat Dollar Amount Commissions for Every type of Activation
    5. Add-on Feature Commissions
    6. Employee Rate Plan Activation Spiffs
  • Easy-to-use Multi-Carrier Commission Tracking
    1. Carrier Matrices for Multiple Pricing
    2. Partially-Collected Commission Reporting
    3. Partially-Collected Add-On Feature Commission Reporting
    4. Partially-Collected Rebate Reporting
    5. Upload your Carrier's Report for Easy, One-Button Reconciliation!
    6. Create and Use your own custom Commission Reconciliation Fields!
    7. Batch Deactivations & Commissions Recording
    8. Manage "Reactivations"
    9. Carrier Reconciliation Tools & Reports
    10. REAL-TIME Estimated Commissions and Activation Counts
    11. Multiple Rate Plan Levels
    12. Multi-level Commissions for 0, 1, & 2 Contract Years
  • Multi-Level Commission Tracking for Subdealers / Franchisees
    1. Five (5) Different Subdealer Commission Groups
    2. Accessory Commission Percentages
    3. Graduated Commissions
    4. Flat Dollar Amount Commissions for Every type of Activation
    5. Add-on Feature Commissions
    6. Subdealer Rate Plan Activation Spiffs
  • Percentage-of-Profit-based Commission Tracking
  • Add-On Feature Commissions
    1. Track, Reconcile, & Record Add-On Feature Commissions
    2. Award Add-On Feature Commissions to Employees & Subdealers
  • Spiff Management for Carrier, Employee, and Subdealer Commissions
  • Volume Bonus Commission Management

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    HUMAN RESOURCES MANAGEMENT - CURRENT

  • Online Calendar Software
    1. Create & Manage Appointments
    2. Schedule Meetings with CellularManager Users
    3. View Other Users' Schedules
    4. E-mail Meeting Requests & Set Reminders
  • Online Work Scheduling
    1. Click-to-Drag Work Scheduling for Employees
    2. Create Schedule Templates for Ease-of-Use
    3. Assign Employees to Different Stores
    4. Online Time-Off Request Board
    5. Print and Post Custom Schedules for your Employees
    6. Integrated with Online Calendar - Employees KNOW when they work
  • Online Time Card Software
    1. Define Meal Policies
    2. Define Overtime Policies
    3. Set Work Week Dates
    4. Define Custom Absence Codes
    5. Create a Corporate Time Management Policy
    6. Visual Time Card Tool Makes Managing Punches Easy!
    7. Extensive Work Scheduling and Time Card Reporting
  • Time Lockouts — Set Employees' Access Hours
  • Create your own Custom Security Levels for your Employees' Access
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  • Extensive Employee Communication Tools
    1. Company Announcement Board
    2. Ability to Check POP E-mail in CellularManager
    3. "To Do" Lists
    4. Internal Text Messaging
    5. Sync Appointments & Contacts with Microsoft Outlook 2003
  • Create Custom Fields to track the Employee Information Important to YOU.
  • Employee Database, including Online Storage of Important Documents
  • Create and Maintain your own Online Company Document Library
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    MARKETING FEATURES - CURRENT

  • Full Customer Histories document every sale, return, and activation
  • Create Customer Mailing Labels for Direct Mail Marketing
  • Export Customer Data to Microsoft Excel®
  • Track Customer References (i.e., "How did you hear about us?")
  • EXTENSIVE & DETAILED Customer Search Options for Marketing Campaigns
    1. Birthdays
    2. Expiring Contracts
    3. Specific Product Purchases
    4. Activations of Certain Rate Plans and Features
    5. Employee Referrals
    6. And Much, Much More!
  • Advanced E-mail Campaign Manager — Send FREE Targeted E-mail Marketing to your Customers! (Compliant with CAN-SPAM Act of 2003)
  • Customer List Management, Merge, and Export Tool
  • Customer Source ROI Reporting
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  • E-mail-Campaign-to-Sales Reporting — Measure which campaigns transformed into real sales!
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  • Sales and Activation Forecasting

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    CRM FEATURES - CURRENT

  • Online Synchronized Calendars for every user
  • Schedule appointments and meetings
  • Sync your Appointments and Contacts with Microsoft Outlook 2003
  • Ability to check your POP e-mail in CellularManager
  • Internal Messaging System for Inventory Request
  • Internal Messaging System for Employee Reminders
  • Internal Messaging System for Private E-mailing
  • Company-wide Message Board
  • Extensive Customer History Database
    1. Incident tracking
    2. Task/Case status
    3. Open Order Tracking
    4. Full Order & Payment History
    5. Service Requests & Activity
    6. Complete Uploaded Document History
  • Create Custom Fields to track Customer Information Important to YOU!
  • Advanced E-mail Campaign Manager — Send FREE Targeted E-mail Marketing to your Customers! (Compliant with CAN-SPAM Act of 2003)
  • FREE Online Document Storage - Scan & Upload your contracts! Store Rebate Forms for your Customers!
  • Schedule & Task Management, including the ability to create single or recurring tasks for employees, reminders, as well as track progress
  • Customer Incident Tracking
  • Complete Customer Tracking and Employee Accountability

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General | Security | Inventory | POS | Reporting | Commission | Marketing | CRM