Human Resource Management and the Cellular Retailer

Real-time reporting
Every cellular retailer monitors operations and strives to minimize problems and errors. The key to this is collecting the right information and presenting it to the right people who then take the appropriate actions.

CellularManager provides the real-time and historical reporting necessary to gain broader and greater visibility of the entire workforce and to more effectively manage employee pay, scheduling, and commissions.

CellularManager also offers the ability to track and report not only an employee's sales, but also their profitability, which tends to be a better gauge of their salesmanship.

CellularManager also provides reports that showcase revenue and invoices by time of day. These valuable reports allow mangers to better plan for when employees should be scheduled for work.

CellularManager's reporting also provides employees with the tools to manage themselves. By using specialized reports, they can view their sales status and compare their goals and achievements with other sales personnel.

Flexibility
In the cellular retail industry, the term "one size fits all" is just not applicable. Management applications must be flexible and highly customizable. CellularManager offers retailers the ability to customize and create their own fields in the system for employee records. Customized fields can also be used to log certain notes in employee records. CellularManager is designed to offer retailers high levels of customization, without involving costly IT resources.

Data security
Anytime that personal information, such as work schedules, salary information etc., is made available via the Internet, employees may have concerns. But with the right measures in place, unauthorized users will never access vital human resource data without permission. By using Secure-Sockets Layer (SSL) accelerators, web-based human resource management systems can deliver the maximum security available at the highest performance rate possible.

Additionally, security features, such as tracking IP addresses, locking employees out based on set hours, and being able to track every single action processed in the system, serve to keep the retailer in control of their ever-expanding and ever-changing sales force across multiple locations.

Coupled with customizable levels of on-site security, CellularManager offers a much higher level of security than most retailers could ever provide on their own.

Conclusion
The key to CellularManager's success is integration. While several software companies boast of providing integrated solutions, the fact is they usually only link their products to other products. CellularManager is a truly complete and integrated cellular retail management application designed to allow the cellular retailer to automate, analyze, and control all processes across the entire organization.

CellularManager's centralized web-based management system is helping cellular retailers streamline their business operations and maximize workforce potential. By automating every interaction with employees and customers, CellularManager creates a completely scalable, collaborative, and comprehensive management environment. This allows retailers to spend less time doing paperwork and more time dealing with other areas of their business.